“A great day to squeeze a lot into. I made lots of useful contacts and it enabled me to see a wide range of people in a short timeframe. The keynotes and discussion groups added good topics for personal interest.”
Head of Training & Development
Caffe Nero
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Conference
This conference programme aims to give senior HR practitioners access to new ideas, solutions and innovations to help take their departments and companies forward. Through open discussions on best practice and debate among the industry’s top players, delegates will get a unique insight into strategies being used by their peers.
The Human Resources Forum at Savoy Place now qualifies for CPD. After the forum, attending delegates may request a certificate of attendance, containing CPD credits.
Click here to view the 2009 conference programme.
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Opening Keynote Address
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| The Future of Work |
| Richard Donkin, independent journalist, commentator, author and public speaker |
Changing attitudes, living patterns and technologies are transforming our relationship with work in such fundamental ways that tomorrow's workplace will be barely recognizable to that of our parents. To help us make sense of these changes Richard Donkin has examined the forces and themes that are influencing what amounts to a silent revolution in social behavior. Donkin argues that this change is creating a watershed in working lives as significant as that of the factory system that heralded the Industrial Revolution. Unless we understand these forces, he warns, policies may be poorly fitted to meet the challenges ahead posed by environmental change and shrinking oil reserves.
Richard Donkin is one of the UK's leading thinkers on employment. For fourteen years he wrote a weekly column on work and employment in the Financial Times that became required reading for human resources professionals and recruiters. Today he works as an author, commentator and presenter on management and employment issues. He also writes regularly on travel, fishing and sailing. Donkin undertakes regular speaking engagements and consultancy work. He is the author of the widely acclaimed Blood, Sweat and Tears, The Evolution of Work (now republished as the History of Work). His latest book is The Future of Work, published by Palgrave Macmillan. He is also an honorary visiting fellow in the faculty of Management at Cass Business School. |
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HR creating value and managing unprecedented industry change
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| Industry Focussed Session |
| Jenny Arwas MBE, Director, BT Group Operations HR |
A session looking at:
- Developing the strategic role of HR
- Taking the pragmatic decisions; HR at the heart of driving change
- Encouraging all-inclusive work culture to breed motivation and performance
- HR as a tool for building trust in times of change and uncertainty
Jenny joined BT in 1977 and has enjoyed a varied career in a number of operational and HR roles across the BT Group. She spent the early part of her career in catering.
Since managing the HR interests in BT’s European ventures, Jenny was appointed HR Director, for BT Openworld, BT’s own Internet Service Provider arm. In her present role as HR Director for BT’s Group Functions, she has also managed BT’s talent and executive appointments, and implemented the 10 year HR Global outsourcing contract with Accenture HR Services.
Jenny is a Fellow of the CIPD and was appointed MBE in the 2008 New Year’s Honours, for services to charity. She is a member of the Princes Trust London Council. She holds a non executive appointment in the pharmaceutical industry.
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Change on a Massive Scale: The Crossrail Story….
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| Industry Focussed Session |
| Dan Dobson-Smith, Head of Organisational Development & Change Management, Crossrail |
Crossrail is the largest construction project in Europe and the largest single addition to the London transport network for 50 years. At £15.9 billion, it has a bigger budget than the Olympics, and overseeing 14,000 construction workers is no small feat.
Dan Dobson-Smith has been charged with the difficult task of transforming Crossrail internally from a parliamentary-approved body into a high-performing delivery vehicle in an extremely short timeframe. To do this, not only will he will need to design a new organisational development strategy based on a new set of corporate values, improved leadership and increased capabilities, but ensure it is internally communicated clearly and effectively. Buy-in to these new beliefs will be paramount to success, as the scope and breadth of change is colossal.
Dan has worked in the field of adult learning and development for over 15 years. His expertise lie in organisational culture change and personal change interventions, 121 coaching and leading teams that design and deliver interpersonal, management and leadership learning solutions.
Dan started his career as a teacher in further education and holds a Post Graduate Certificate in Education. Following various roles in further education, Dan has worked in the generalist and specialist HR roles for both Marks and Spencer plc, Eurostar and now Crossrail.
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Strategies for dealing with reduced budgets, head count reductions, reduced training spend and absenteeism
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| Industry Focussed Session |
| Graham White, Director of Human Resources, Westminster City Council |
A session exploring how reduced budgets, head count reductions, reduced training spend, absenteeism on the rise and low morale make for a very interesting recipe that can become the menu for a whole new employee experience.
Full session synopsis to follow shortly.
As Director of HR at Westminster City Council, Graham leads the HR team for the local authority serving the heart of London. The City of Westminster stretches from Pimlico and Victoria in the south through the West End, Marylebone and Bayswater to Paddington and Queen’s Park in the north-west. It includes the capital’s principal areas of government, shopping, entertainment and tourism and the headquarters of innumerable commercial and professional organisations together with extensive residential areas of all types. Graham is charged with leading the alignment of HR with the council's expectations and outputs - a challenge he clearly relishes enough to take on a 500-mile weekly commute from Belfast.
At Westminster Graham is looking after 5,000 staff and a strategic HR team of 20. The bulk of HR transactional and support activity is outsourced. His main thrust is the realignment of the council to new ways of working as the council prepares for the eyes of the world to fall on it as we approach the London Olympics. This includes the creation of a smaller, more highly skilled and better paid workforce. The key outcomes are on improving public services and demonstrating best city governance by 2012.
With a foundation of excellent services; unparalleled resident satisfaction levels; excellent staff and partnerships and a strong track record of innovation HR is taking advantage of this unique position to assist the council change its style of working and its structures in a way that will build a model for the future success of the council and its workforce. Graham's private-sector approach to public-sector HR puts him in good stead to deliver the savings needed while increasing good service to Westminster Council.
Graham's breadth of experience and expertise in HR and Personnel Management began in 1986 and covers both the public and private sectors with positions in a variety of commercial, public and financial institutions including manufacturing, textiles, service, banking, policing and both central and local government.
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Discover the truth about talent
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| Industry Focussed Session |
| Jacqueline Davies, former Head of Talent and Executive Resourcing, Lloyds Banking Group |
A presentation that introduces groundbreaking, global research that signals a change is needed in the practice of talent management. The session will share these findings and the recommendations of Jacqueline's recently published book, "The Truth About Talent". You are invited to join the debate which will focus on:
- Why its time to re-think our beliefs about talent
- New definitions for a new world
- The vital importance of your business strategy
- How diversity strengthens your talent pool
- Why building a talented organisation is key
- What HR will have to do to change
- How leaders will make this difference
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The Fat Face employer branding and engagement journey
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| Industry Focussed Session |
| Emma Conway, Resourcing Manager at Fat Face & Chris Buckley, Director at Five by Five People |
Session synopsis to follow shortly. |
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Health & well-being in the workplace
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| Industry Focussed Session |
| Jessica Colling, Product Director, vielife |
As a global provider of health solutions, vielife empower organisations to improve their health & well-being and drive business improvements. Through assessments, personalised reports and lifestyle management services we help organisations monitor and improve the health & well-being of their people.
Jessica’s session will help you find out more about how the health of your employees is affecting your business, how you can reduce absenteeism and how to build a healthier and more resilient workforce.
Jessica has spent the past decade working in health promotion. At vielife she is responsible for new product development and extending the ways that people can engage with and improve their health & well-being. She is currently developing and launching a series of highly personalised online programmes designed to facilitate and drive changes in health related behaviour. Jessica has also worked as a health writer and freelance consultant for a number of organisations including the European Dana Alliance for the Brain and The Coalition for Medical Progress.
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Highlights from Past Conference Programmes
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Highlights from the 2009 Conference Programme
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| Keynotes & Forum Sessions |
| Sessions & Speakers |
Opening Keynote Address:
- The Human Resource - Nature, Nurture Or Neither? -Professor Steve Jones, Professor of Genetics, University College London
Industry Sessions:
- Transforming HR to meet the needs of the business - Steve Thomas, Human Resources Director, Interservefm Ltd
- Developing the change mindset – building a change-ready culture - Louise Fisher, Director, Human Resources, Xerox Global Services
- Why you are in danger of losing your talent to your competitors... - Matthew Jeffery, Head of Global Talent Brand, Electronic Arts
- Helping managers to hire the best people for your business - Ken Batty, Executive Director of Human Resources, Lenovo Western Europe
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Professional Development Sessions:
- The psychology of stress - Dr Wolfgang Seidl, Director, The Validium Group
- The art and science of rapport - Helen Oakwater, Executive Coach and NLP Trainer
- Using lessons from nature to change leadership culture - Phil Richardson, Managing Director, Thoughtcrew
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HR Director UK & Ireland
Coca-Cola GB & Ireland
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People Development Director
Virgin Hotels Group
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Head of HR Services
O2
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HR Director
AXA Assistance (UK) Ltd
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HR Director DCT/GOI
BP
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More Delegates
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